Contacts

The Contact object provides communication details. Its operational meaning changes depending on whether it is attached to the Supplier or the Product.

🏢 Entity Hierarchy

Entity

Operational Function

Supplier

Used for high-level account management, central billing inquiries, or escalation issues with the operator's corporate team. This represents the head office (e.g., an Operations Manager or Customer Success team).

Product

Represents a list of designated operational points of contact, on-site coordinators, or emergency help lines for this specific experience. This is the day-of-travel contact, such as a Beach Coordinator.

Rate

Not Applicable

The Primary Flag

Each entity should have at most one contact marked primary: true. This is the first-line contact - the one to surface prominently in your UI or use as the default for communication. Secondary contacts (support teams, specific departments) will have primary: false.

🔗 Find the full details here: Reseller API Reference