RESELLER API BEST PRACTICE
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Contacts
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The Contact object provides communication details. Its operational meaning changes depending on whether it is attached to the Supplier or the Product.
🏢 Entity Hierarchy
| Entity | Operational Function |
|---|---|
| Supplier | Used for high-level account management, central billing inquiries, or escalation issues with the operator's corporate team. This represents the head office (e.g., an Operations Manager or Customer Success team). |
| Product | Represents a list of designated operational points of contact, on-site coordinators, or emergency help lines for this specific experience. This is the day-of-travel contact, such as a Beach Coordinator. |
| Rate | Not Applicable |
The Primary Flag
Each entity should have at most one contact marked primary: true. This is the first-line contact - the one to surface prominently in your UI or use as the default for communication. Secondary contacts (support teams, specific departments) will have primary: false.
🔗 Find the full details here: Reseller API Reference
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